{"id":588,"date":"2020-12-23T12:56:50","date_gmt":"2020-12-23T12:56:50","guid":{"rendered":"https:\/\/wowrestro.com\/?page_id=588"},"modified":"2021-02-08T14:46:44","modified_gmt":"2021-02-08T14:46:44","slug":"support-policy","status":"publish","type":"page","link":"https:\/\/wowrestro.com\/support-policy\/","title":{"rendered":"Support Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"588\" class=\"elementor elementor-588\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-418b6418 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"418b6418\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55149fbc\" data-id=\"55149fbc\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23e14091 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"23e14091\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"567\" height=\"445\" src=\"https:\/\/wowrestro.com\/wp-content\/uploads\/2020\/12\/shape_1-1.png\" class=\"attachment-full size-full\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/wowrestro.com\/wp-content\/uploads\/2020\/12\/shape_1-1.png 567w, https:\/\/wowrestro.com\/wp-content\/uploads\/2020\/12\/shape_1-1-300x235.png 300w\" sizes=\"(max-width: 567px) 100vw, 567px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25b1e2aa elementor-widget elementor-widget-heading\" data-id=\"25b1e2aa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50adc3fc elementor-absolute elementor-widget elementor-widget-image\" data-id=\"50adc3fc\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"567\" height=\"445\" src=\"https:\/\/wowrestro.com\/wp-content\/uploads\/2020\/12\/shape_2.png\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/wowrestro.com\/wp-content\/uploads\/2020\/12\/shape_2.png 567w, https:\/\/wowrestro.com\/wp-content\/uploads\/2020\/12\/shape_2-300x235.png 300w\" sizes=\"(max-width: 567px) 100vw, 567px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-f9227b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f9227b4\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aa34678\" data-id=\"aa34678\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd43911 elementor-widget elementor-widget-text-editor\" data-id=\"dd43911\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>For the website, wowrestro.com , we pride ourselves on satisfaction of the Customers and exceptional support. Our support stands totally based on requirement fulfillment of the customers.<br \/>Here, we offer 3 levels of support:<\/p><ul class=\"custom-list\"><li><strong>Free Support Forum<\/strong><\/li><li><strong>1 Year Inclusive Email Support<\/strong><\/li><li><strong>Premium Support<\/strong><\/li><\/ul><p>If you face any kind of difficulty in setting up or using the plugin, you can ask for guidance in the live chat of our WOWRestro website. There are various medium from which you can get help or you want your issue to be fixed; you can also create a support ticket mentioning your issue so that our team can attend to these as soon as possible. While we take any possible bugs in our software seriously, we cannot guarantee that they will be resolved in a fixed timeframe, but you can be assured that we will attend to the problem and respond through the medium with a solution once it has been resolved.<\/p><p><strong>Free Support Tickets<\/strong><br \/>The WOWRestro Support Tickets is a free and open source to get your resolved fixed, where you can post any questions you have regarding any of our products, including free products and premium products. Our support team are constantly monitoring the tickets for new questions and will do their best to respond within 24 hours. We also have an extensive user community that may reply with their solutions. Please note, the forum is moderated and any posts or replies found to be offensive or off-topic will be removed.<\/p><p><strong>1 Year Inclusive Email Support<\/strong><br \/>Those customers who have purchased a license for a premium product are entitled to 1 year email support from the date of purchase, including access to download new bug fixes, patches and version releases. With email support, our support team will respond within 24 hours (Monday \u2013 Friday, 10:30-19:30; GMT+5.30). Support is limited to our products and does not include troubleshooting your existing infrastructure, including but not limited to server\/hosting issues, theme\/plugin\/add-on incompatibilities.<\/p><p><strong>Premium Support<\/strong><br \/>You want some modifications in the plugin that will be beneficial for your website, which are not included in existing features of the plugin, please contact us and we will be glad to quote and put together a support plan to meet your needs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support Policy For the website, wowrestro.com , we pride ourselves on satisfaction of the Customers and exceptional support. Our support stands totally based on requirement fulfillment of the customers.Here, we offer 3 levels of support: Free Support Forum 1 Year Inclusive Email Support Premium Support If you face any kind of difficulty in setting up &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/wowrestro.com\/support-policy\/\"> <span class=\"screen-reader-text\">Support Policy<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"_links":{"self":[{"href":"https:\/\/wowrestro.com\/wp-json\/wp\/v2\/pages\/588"}],"collection":[{"href":"https:\/\/wowrestro.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wowrestro.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wowrestro.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wowrestro.com\/wp-json\/wp\/v2\/comments?post=588"}],"version-history":[{"count":20,"href":"https:\/\/wowrestro.com\/wp-json\/wp\/v2\/pages\/588\/revisions"}],"predecessor-version":[{"id":2344,"href":"https:\/\/wowrestro.com\/wp-json\/wp\/v2\/pages\/588\/revisions\/2344"}],"wp:attachment":[{"href":"https:\/\/wowrestro.com\/wp-json\/wp\/v2\/media?parent=588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}